Launch is not the finish. Something breaks, something goes stale, someone has to answer.

Vendors like to promise that nothing ever breaks. Honest version: things break, plugins rot, the staff stops updating, and the form nobody answers is still the form nobody answers.
If we quote a site, we tell you what it takes to keep it — us, you, or both. That is part of the number. Not a second product you find out about later.
And if inquiries already sit, the maintenance plan is not the leak. Follow-up is. We say that on the call too.
The front desk, the site, or the ads. Fifteen minutes. Then a number — or an honest not yet.
15 minutes. No pitch deck. A clear yes, no, or not yet.